If you file a written complaint, it will be confirmed within five (5) working days of receipt and followed by a written response. Since its inception, the Rauner administration has implemented several edge reforms, including providing incentives to businesses to create jobs that allow only one EDGE agreement per project site and require all companies to maintain a national employment base for the duration of the agreement. In addition, DCEO no longer supports specific EDGE agreements that guarantee incentives to companies, even in the event of significant redundancies. Clues to give you. IFC expects you to be in regular email communication with you about your participation in the program. All communications and other communications that must be disclosed or that must be accepted by IFC under this Agreement are made in writing and are deemed to be delivered if they are e-mailed to the address you provide or to an updated email address that you make available to the IFC in accordance with this Section 7. You acknowledge and accept that the e-mail notification in accordance with the above is sufficient for all legal and other notifications under this Agreement. This agreement (including the Trademark Assets Directive incorporated) is a fully integrated agreement that replaces all previous, written, oral, electronic or other agreements between you and IFC with respect to the purpose of this contract, including the program and trademarks. In the event of a conflict between the terms of this agreement and the Trademark Assets Directive, the terms of this agreement are given priority. The terms of use of the EDGE website will not be replaced by this agreement. CIBC Client Care will confirm receipt of your claim within two (2) business days.

CIBC Investor Services Inc. is regulated by the Investment Industry Regulatory Organization of Canada (IIROC). If your complaint is a regulatory complaint (for example. B in connection with your advisor`s possible misconduct), the complaint can be forwarded to the CiBC Designated Complaints Officer (DCO) for which you will receive confirmation of your claim within five business days of receiving the complaint. The confirmation letter contains the contact information of the person reviewing your complaint, a summary of our complaint process, the time frame in which you can expect a substantial response to your claim, and the escalating steps at your disposal if you are not satisfied with our findings or if you do not get a substantial response within 90 days of the claim. You will also receive a copy of the brochure, An Investor`s Guide to Making a Complaint (PDF, 2.9 MB) Opens a new window in your browser. If we discover that no substantive response can be given within 90 calendar days, you will receive a letter containing the reasons for the delay, a date on which a substantial response will be provided, and other options available to you. To improve the state and transparency of the economy for taxpayers and businesses, the Department of Commerce and Economic Opportunity (DCEO) and the Rauner administration recently announced the online publication of EDGE tax credit agreements. Kochovski, P., Stankovski, V.: support for intelligent construction with reliable edge-computing infrastructure and applications.